kn99 Terms and Conditions
Please read these terms and conditions carefully before using our platform. This is the legal agreement between you and kn99.
Important Notice
By using this website, you are considered to have automatically accepted all of the terms and conditions below. If you do not agree with these terms, please stop using the kn99 platform. This service is for users aged 21 and above only.
Introduction and Applicability
These Terms and Conditions ("Terms") apply between the kn99 platform ("Platform", "we", "us") and its users ("you", "member"). kn99 is an online gaming and betting platform that provides casino games, slots, cricket betting, and fishing games for players in Bangladesh.
These Terms are connected to our Privacy Policy, Responsible Gaming Policy, and the specific terms of any promotional offers. In the event of any conflict between these documents, these main Terms will take precedence.
We reserve the right to change, amend, or update these Terms at any time. For significant changes, we will provide notice through the platform. Continued use of the platform after changes to the Terms will be considered acceptance of the new terms.
Account Registration and Eligibility
2.1 Eligibility Requirements
To open an account on kn99 and use the service, you must meet the following conditions:
- You must be at least 21 (twenty-one) years of age.
- You may only have one account registered in your own name.
- All information you provide must be true, accurate, and up to date.
- You must not be a resident of any restricted region.
- You are participating on the platform voluntarily and of your own choice.
- You have the means to gamble and are financially capable.
2.2 Account Security
It is your responsibility to ensure the security of your account. Please follow the guidelines below:
- Your password should be strong and unique.
- Never share your login details with anyone else.
- If you suspect unauthorized access to your account, notify our support team immediately.
- You are personally responsible for all activity on your account.
- Transferring or selling your account to anyone else is strictly prohibited.
2.3 KYC Verification
kn99 reserves the right to verify your identity at any time. For verification, you may be required to provide a National ID (NID), passport, or other government-issued documents. Withdrawals may be held until the verification process is complete. Providing false information will result in permanent account closure and the balance may be forfeited.
Deposit, Withdrawal and Payment Policy
3.1 Deposit and Withdrawal Limits
Key information about the platform's financial services is provided in the table below:
| Payment Method | Minimum Deposit | Minimum Withdrawal | Withdrawal Time |
|---|---|---|---|
| bKash | ৳500 | ৳500 | 5–30 minutes |
| Nagad | ৳500 | ৳500 | 5–30 minutes |
| Rocket | ৳500 | ৳500 | 5–30 minutes |
| Upay | ৳500 | ৳500 | 5–30 minutes |
3.2 Deposit Terms and Conditions
- Only payment methods registered in your own name may be used.
- Deposits through a third party are strictly prohibited.
- After making a deposit, the balance is usually credited within a few minutes.
- For any deposit-related issues, contact our 24/7 live chat.
- All transactions are secured by SSL encryption.
3.3 Withdrawal Terms and Conditions
- Withdrawal requests are processed after verification.
- Withdrawals must be made using the same method used for the deposit.
- Withdrawals may be restricted until bonus wagering requirements are completed.
- Large withdrawal amounts may be held without KYC verification.
- In cases of suspicious activity, withdrawals may be delayed pending investigation.
Bonus and Promotion Policy
4.1 Welcome Bonus
On your first deposit at kn99, you will receive a 120% welcome bonus, up to a maximum of ৳20,000. The minimum deposit amount to receive the bonus is ৳500.
Example:
- If you deposit ৳1,000 → bonus ৳1,200 → total balance ৳2,200
- If you deposit ৳34,000 → bonus ৳20,000 → total balance ৳54,000
The welcome bonus must be wagered 20 times (20x) before it can be withdrawn. A time limit applies for meeting the wagering requirements.
4.2 General Bonus Terms and Conditions
- Each bonus offer has its own specific terms and conditions, which are provided along with the offer.
- A bonus offer applies once per account, per household, and per IP address.
- In cases of bonus abuse or fraud, all bonuses and associated winnings will be forfeited.
- kn99 reserves the right to withdraw or modify any bonus.
- Attempting to withdraw a bonus without meeting the wagering requirements will result in the bonus and associated winnings being cancelled.
4.3 VIP Program
The kn99 VIP program has 5 tiers, each offering weekly cashback benefits:
- Bronze: up to 0.2% weekly cashback
- Silver: up to 0.3% weekly cashback
- Gold: up to 0.5% weekly cashback
- Platinum: up to 0.6% weekly cashback
- Diamond: up to 0.8% weekly cashback
Tier changes are based on the player's activity and contribution.
Fair Play and Prohibited Activities
5.1 Permitted Use
The kn99 platform is for legitimate entertainment purposes only. All games on our platform are conducted fairly and impartially, and every outcome is determined by an independent Random Number Generator (RNG).
5.2 Prohibited Activities
Participation in any of the following activities is strictly prohibited:
- Creating or operating multiple accounts.
- Using someone else's account on their behalf or without their permission.
- Bonus abuse, collusion, or game manipulation.
- Using any software, bots, or automated systems to gain an unfair advantage.
- Using the platform for money laundering or to conceal the source of illegal funds.
- Attempting to interfere with or exploit vulnerabilities in the platform's security systems.
- Harassing or attempting to harm other players.
- Registering using a false identity or documents.
If involvement in any of the above prohibited activities is proven, the account will be immediately closed, all balances and winnings may be forfeited, and legal action will be taken if necessary.
Responsible Gaming Policy
6.1 Our Commitment
kn99 places the highest importance on responsible gaming. We believe that gambling is a form of entertainment, not a solution to financial problems. We are committed to building our platform as a safe, enjoyable, and controlled environment.
If you feel your gambling habits are getting out of control, please read our responsible gaming page and contact our support team.
6.2 Self-Restriction Tools
- Set deposit limits (daily, weekly, monthly)
- Set loss limits
- Session time limits
- Self-exclusion (account closure for a specified period)
- Cooling-off period
6.3 Protection of Minors
kn99 strictly prohibits anyone under 21 from using the platform. We prevent minors from gaining access through an age verification process. If a minor has created an account by any means, the account will be closed and deposited funds will be returned, however any winnings will be forfeited.
Intellectual Property Rights
7.1 Ownership and Usage Rights
All content on the kn99 platform — including logos, trademarks, graphics, text, software, code, designs, animations, and multimedia elements — is the intellectual property of kn99 or its licensors.
We grant you limited permission to use the platform for personal, non-commercial purposes only. The following activities are prohibited without our express written permission:
- Copying, reproducing, or distributing any content from the platform.
- Using platform materials for commercial purposes.
- Attempting to reverse engineer or copy the source code.
- Creating misleading content using the kn99 name or logo.
Privacy and Data Protection
8.1 Data Collection and Use
Details on the collection, storage, and use of your personal data are provided in our Privacy Policy. This Privacy Policy is considered an integral part of these Terms.
We keep your data secure using SSL encryption technology. Your financial information will never be sold or transferred to third parties, except to partners necessary for providing the service.
We may be required to provide your information to government authorities in response to legal obligations, fraud investigations, or lawful requests from authorities.
Limitation of Liability
Important
This section sets out the limits of our legal liability. Please read carefully.
9.1 Service Availability
The kn99 platform strives to provide uninterrupted service. However, service may be temporarily disrupted due to technical maintenance, network issues, or unforeseen circumstances. In such situations, kn99 will not be liable for any financial loss.
9.2 Game Outcomes
The outcomes of all games on kn99 are entirely chance-based. We do not guarantee any specific outcome, win, or profit. The risk of participating in gaming is entirely the player's own.
9.3 Third-Party Content
Our platform includes content from third-party game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others). kn99 is not responsible for the activities or content of these providers.
Account Suspension and Closure
10.1 Your Rights
You can close your account at any time by contacting our support team. Please withdraw your remaining balance before closing the account. Any active bonuses or wagering requirements will be cancelled.
10.2 Our Rights
In the following circumstances, we may suspend or permanently close your account without prior notice: violation of these terms, suspicion of fraud, failure to complete KYC verification, operating multiple accounts, or by order of a legal authority.
Legal Jurisdiction & Dispute Resolution
11.1 Applicable Law
These terms and your relationship with kn99 will be governed by the applicable laws. Any disputes arising from these terms will be resolved through negotiation.
11.2 Complaint Process
If you have any complaint or issue, please follow the steps below:
- Step 1: Contact us directly through our 24/7 live chat support.
- Step 2: If unresolved, write to us in detail by email at ([email protected]).
- Step 3: We take all complaints seriously and will try to provide a resolution within a reasonable time.
Changes to Terms & Contact
12.1 Notice of Changes
kn99 may update these terms and conditions at any time. For important changes, we will post a notice on the platform. A notice may also be sent to the email address registered to your account. Continued use of the platform after any changes means you have accepted the revised terms. Therefore, it is recommended that you review this page regularly.
12.2 Contact
If you have any questions or comments about these terms, please contact us:
- Live Chat: 24/7 Bengali support — via the live chat option on the platform
- Email: [email protected]
For more information, visit our FAQ page, Privacy Policy, and Responsible Gaming page.
Age Restriction Reminder
kn99 services are for those aged 21 and above only. Please play responsibly. If gambling becomes an addiction, contact us for help.